Terms & Conditions

1 Definitions

2 Arrival & Departure

Arrival

• Riders are expected to arrive on schedule.
• Early arrivals will still be picked up by NMT, but hotel costs are borne by the participant until the tour schedule starts.
• The earliest check-in time at the hotel is 2:00 PM.
• Riders may arrive at the hotel at 12:00 PM and will receive lunch included in the package.
• Hotel reservations before the tour schedule can be assisted by NMT.

Departure

• Riders are expected to return according to the touring schedule.
• Late return costs, including hotel expenses, are borne by the rider.
• The latest check-out time from the hotel is 12:00 PM.
• Extension requests at the hotel can be assisted by NMT.

3 Booking & Payment

By registering for a tour through the online booking form and paying the required deposit, the rider offers NMT a binding agreement to conclude a travel contract. The contract enters into force upon confirmation from NMT.

• A deposit of USD 200 per person is required at the time of booking.
• The deposit secures a place on the tour.
• Spots on guided tours are limited and allocated on a first-come, first-served basis.
• The outstanding balance must be paid 60 days before the tour start date, unless otherwise stated in the relevant tour description.
• If full payment is not received by the due date, NMT reserves the right to treat the reservation as cancelled and charge the applicable cancellation fee.

4 Changes, Replacements & Cancellation

Change of Package Tour

Package changes are possible only when slots remain available.

• Requests are free of charge if made 60 days or more before arrival.
• If the new package is priced higher (upgrade), the rider must immediately pay the difference.
• If the new package is priced lower, the price gap will not be refunded.

Change of Participant

Participant changes require NMT approval and the replacement must meet all participation conditions. Both the original and replacement participant are jointly responsible for outstanding payments and any additional transfer costs.

• Replacement is free of charge if requested 60 days or more before departure.
• A USD 100 administration fee applies if replacement is made 59 days or fewer before departure — please report to the help desk.
• If the driver and/or passenger is changed without notification to NMT, an additional fee of USD 500 will be charged.

Cancellation

In the event of a rider cancelling after booking confirmation, NMT reserves the right to charge a cancellation fee based on the time remaining before departure.

Minimum Number of Participants

All tour packages have a guaranteed departure with a guide on a motorcycle. Tours will run with a minimum of 3 participants (3 riders).

5 Insurance & Tour Prices

Insurance

All motorcycles are insured with third-party liability insurance and comprehensive vehicle insurance. The comprehensive cover includes a deductible, for which NMT takes a security deposit.

• A security deposit of USD 2,500 is to be paid at the time of order.
• This deposit will be reimbursed when the motorcycle is returned undamaged to NMT.
• Any damage up to the insurance excess will be deducted from the security bond.
• If the rider takes motorcycle damage insurance or full cover insurance, no deposit fee is required.

Tour Prices and Price Changes

Tour prices stated on the website and in literature are based on motorcycle selection and tour package. All riders shall pay the tour price according to the chosen motorcycle model. Passengers participating on NMT motorcycles pay the applicable passenger rate.

• Published prices are those in effect at the time of printing or publication.
• On rare occasions beyond NMT's control, prices may be revised up to 60 days before the tour commences.
• NMT reserves the right to correct typographical and calculation errors at any time.

6 Motorcycles, Damage & Support

Motorcycles

NMT provides motorcycles as part of the tour package. Images on the website or in literature may not always represent the exact version supplied. NMT will attempt to provide the requested model but reserves the right to substitute a comparable model due to uncontrollable situations, including technical defects, accidents, theft, or manufacturer delivery delays.

If a comparable model cannot be provided, a prorated refund for any model-rate difference will be issued. NMT will make every effort to contact the rider before any substitution. Most participants ride the motorcycle confirmed at the time of booking.

Motorcycle Damage

The rider is liable for all damage to the rented motorcycle, documents, parts, and accessories during the tour period — including theft, accidental damage, operational damage, improper use, and damage reducing the vehicle's value.

• Reasonable wear and tear is excluded from liability.
• Minor paint chips from gravel, stones, and insects are considered normal wear and tear.
• Scratches from accidents, dropping the motorcycle, or riding through bushes and off-road are not considered normal wear and tear.
• If NMT must recover the motorcycle due to rider-responsible damage, NMT may invoice USD 1 per mile for the recovery distance.

Supporting Vehicles

NMT provides a supporting mini truck during the tour. This vehicle carries a spare motorcycle, participant luggage, mechanical equipment, and a first aid kit, as well as experienced drivers, mechanics, and certified medical personnel.

7 Rider Rules, Health & Liability

Local Provisions

Riders participate in local road traffic on their own responsibility and are obliged to observe all applicable local regulations. Penalties, administrative fines, or damages to third parties resulting from non-compliance are borne entirely by the rider.

Health, Alcohol & Medicine

A good general state of health corresponding to the respective tour description is a prerequisite for participation. Riders who do not fulfil these prerequisites may be excluded from the tour — in whole or in part — without compensation claims against NMT. Consulting a doctor before the tour is strongly recommended.

• NMT may request a medical certificate if there are doubts about a rider's fitness.
• Alcohol, medicine, or other substances influencing fitness to drive are not permitted during riding hours.
• Alcohol may only be consumed after the day's motorcycle is parked for the night.
• Riders must ensure any impairing effect has fully subsided before the next day's ride.
• Alcohol is only available in limited locations with an official government permit.

Not Allowed

Off-Road Driving

Off-road driving with NMT vehicles is not permitted outside the itinerary determined by NMT, nor is improper use of rental vehicles. The rider shall fully bear all damages caused by unauthorized off-road use or improper use.

Risk and Title

All risks from the rider for loss, damage, accident, and death are the responsibility of the rider. Taking additional insurance beyond the coverage already included in the tour package is advisable.

Rider's Conduct and Liability

• Riders must not cause damage to natural surroundings or third parties through their actions.
• Riders must observe local traffic laws and follow the safety guidelines provided by the tour leader and NMT.
• If a rider repeatedly ignores rules or causes others to feel threatened, NMT reserves the right to remove them from the touring group.
• The rider is liable for all personal and material damages culpably caused and shall hold NMT harmless from all third-party claims.
• This includes damage from driving errors, lack of ability, unsafe behavior (e.g. wheelies, unsafe distances, riding on walkways), or driving while impaired.
• In case of non-compliance with alcohol or substance rules, NMT reserves the right to remove the rider from the group.

8 Operations & Force Majeure

Delivery for Missing Items

Shipments left behind will be sent to the rider's home address at the rider's cost, plus a 20% handling fee.

Force Majeure

If the tour is affected by force majeure, NMT reserves the right to reschedule the tour, change itineraries, or make adjustments to hotels, cities, guides, and travel arrangements based on the situation at that time.

Force majeure includes but is not limited to: road closures or damage, unplanned hotel closures, natural disasters, adverse weather, floods, earthquakes, government policies (central or regional), strikes, casualties, war, or epidemics.

NMT will endeavour to avoid additional costs arising from force majeure. However, if unavoidable additional costs are incurred, the rider must bear those costs.

Guarantee

NMT will make every effort to follow the schedule, locations, routes, motorcycles, and hotels as per the offered package. If changes occur during the tour, NMT will review those changes.

• On downgrade conditions, compensation will be made through a reduction in payment.
• On upgrade conditions, there will be no additional costs, unless caused by force majeure.

Applicable Law and Jurisdiction

While in Indonesia, riders must comply with all applicable Indonesian laws and regulations, including in relation to any claims and legal disputes between Rider and NMT.

Exchange Rate

Charges when placing orders online and/or transferring to NMT accounts follow the values on the website or transfer orders. Any cost difference due to a foreign exchange difference is not the responsibility of NMT.

9 Copyright & Miscellaneous

Copyright and Intellectual Property

Photographs or videos produced by NMT representatives during the tour are the property of NMT under copyright and intellectual property law. NMT is entitled to use this material for marketing and advertising, including images in which the rider is recognizable, without any cost owed to the rider.

Riders who submit their photographs or videos to NMT agree to allow NMT to use them for marketing and advertising. Photos and videos taken by the rider during the tour remain the rider's property, unless otherwise specified.

Miscellaneous

• NMT recommends taking out adequate travel, health, accident, and trip cancellation insurance.
• Baggage entrusted to NMT for daily transport is carried at the participant's own risk. NMT assumes no responsibility for theft, loss, damage, or delivery delays. Baggage insurance is recommended.
• Riders are advised not to bring objects of special value and to watch personal belongings carefully.
• NMT is not responsible for lost or stolen items from premises, motorcycles, suitcases, or support vehicles.
• Riders accept full responsibility for optional outdoor or supplemental activities such as swimming, hiking, running, or rock climbing.
• Oral agreements with NMT, its agents, or tour guides are only effective if confirmed in writing by NMT. Tour guides are not entitled to act in ways that diverge from the travel contract concluded with NMT.
• If any individual provision of these terms is legally invalid, the remaining provisions remain in full force.